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Preorders

Frequent questions

To satisfy our loyal customers by simplifying the purchase of the products currently on the way, we have developed a new feature for you

PREORDERS

Thanks to this function available only on a selection of products that you have requested from us, you can conveniently purchase from the site, guaranteeing availability and delivery as soon as the goods are available in stock.


FAQ


If I make a purchase with pre-sale products and products already available?

Your order will be processed in a single shipment when all the material is available, pay attention to the dates that we report on the presale of each individual product; if you want to receive the available goods immediately, you must make separate purchases.


How can I confirm the presale?

The presale is managed like a normal sale: the cart is confirmed and payment is made. for further information, see the section: general conditions of sale.


Is the delivery date indicated in the presale?

The date indicated in the presale refers to availability at our warehouse, from that moment 2-3 days are necessary for the preparation of your order and the subsequent shipment by express courier.


Is it possible to cancel the presale?

The cancellation of the presale requires a 10% withholding of the order value for the management of the refund and reversal of tax documents.

Orders already processed and being shipped cannot be canceled or modified.



In order to avoid unpleasant speculation situations, each user can purchase only 1 copy for each product in presale. Lacertosus reserves the right to prevent protection of our loyal customers from being considered in violation of this principle.


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