Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS
What is the money back guarantee about?

To make sure that your expectations are fully met Lacertosus® offers the best guarantee on the market. We are certain about the quality of the material that is marketed in our portal, so certain that we offer you the full refund or the substitution of the product, without asking many questions, in case the material isn't pleasing you! We are at your disposal for any explanation.


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FAQs From Same Category

The products are already assembled?

Most of our products are delivered packed in boxes and need installation, which is a simple task. Instructions are provided in a digital form or manual inside the package.


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Where can I find instructions on how to use the products?

Write us an e-mail and don’t hesitate to get in touch in order to get info on how to use our gear.


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Is possible to create a custom RIG with Lacertosus® standards based on my drawing?

The  Lacertosus® RIGS are TUV certified, this means we cannot modify the design because this will change the structural rigidity and the warranty. In some rare cases (very small changes) we can comply and adapt to your requirements, just give us an idea on what’s on your mind and we will handle it accordingly. However you can use our configurator in order to make your own custom RIG!


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Are supplements available on the Lacertosus® catalog?

Nope, Lacertosus® is completely dedicated to the production of Training Equipment and complementary accessories. However there are plenty of stores for that, why mess with the rest? :)


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